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Frequently Asked Questions



Why did spigot/outside faucet (hydrant) freeze and break?

Even though the outside faucet is “frostproof” you still need to make sure your hose is disconnected in freezing temperatures. If you leave the hose connected and temperature dips below freezing the copper hydrant casing inside the wall on the hydrant can split. Another safeguard would be to install a “stop & waste” on the waterline to the hydrant inside the building. In the fall when you’re done using the hydrant, shut the valve off and open the “waste” plug to drain the water from the line. In Spring, simply turn the valve on and you’re ready to go.

What is a safe product to use when cleaning my faucets?

When you have a new faucet installed the plumber will give you the paperwork that came with the product. Read the paperwork to see what the manufacturer recommends. Even with “new” lifetime finishes on faucets today some care and cleaning common sense methods need to be taken. A safe bet is usually a soft scrub and a sponge.

What can I do if I get roots in my sewer line?

If possible, avoid planting shrubs and trees near the main sewer line that goes to the street. If you are not sure where the line is, the city can locate it for you. If you have existing trees and shrubs you can flush a small amount of rock salt down the toilet or place it directly in the clean out periodically will slow growth of the roots in the pipe but will not eliminate the problem. Even cutting the culprit down is not a sure fix because tree roots continue to grow for up to 10 years after a tree is cut down. Replacing an old clay tile sewer line with plastic pipe and not planting near the line is your best bet.

What is a backflow preventer?

A backflow preventer is a vale that is attached to your waterline to prevent water from back siphoning in the city water supply. The Environmental Protection Agency (EPA) and your city requires all businesses and anyone who has a pool or lawn sprinkling system to have a backflow device. Backflow preventers must be check and certified for proper operation once a year. You should receive notice from your local water authority.

How can remodeling services from Peterman Plumbing and Heating improve my home?

Our remodeling services at Peterman Plumbing and Heating can transform your home with custom upgrades tailored to your vision and budget. From kitchen and bathroom renovations to plumbing fixture installations, we enhance functionality, aesthetics, and property value. Available in Tuscarawas County, OH, our expert team ensures high-quality craftsmanship, making your dream space a reality with minimal disruption.

What types of excavation projects can Peterman Plumbing and Heating handle?

Peterman Plumbing and Heating specializes in a variety of excavation projects in Tuscarawas County, OH, using our own backhoe and trackhoe equipment. We handle everything from water and sanitary line installation to trenching, site preparation, and foundation digging. After excavation, we restore your property with concrete replacement and grass seeding, ensuring a clean finish. No digging job is too big or small—contact us for expert service!


Read about our services






525 W. 15th Street

P.O. Box 278

Dover, OH, 44622

330-364-4497

office@petermanphc.com

Fax 330-364-3922



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